Privacy Policy

Introduction

Welcome to Javea Holiday Home (“we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This privacy policy outlines how we collect, use, and protect your information when you visit or use our website to learn about or book our holiday rental in Javea, Alicante, Spain.

Information we collect

We may collect the following types of information to help us manage your booking effectively, enhance your user experience, and comply with legal requirements:

Personal Information

• Contact details: Name, email address, phone number, and any other information you provide when filling out a contact or booking form.
• Booking details: Dates of your stay, the number of guests, and any preferences or requests you share with us.

Automatically Collected Information

• Technical data: IP address, browser type, operating system, and other data collected through cookies and analytics tools when you visit our website.
• Usage data: Pages viewed, time spent on the website, and navigation patterns.

How we use your information

We use the collected information for the following purposes:

• To manage bookings: To process your reservation and communicate with you about your stay.
• To improve our services: To understand how users interact with our website and optimize its functionality.
• To send updates: To provide information about your booking, changes to our terms, or other relevant updates.
• To ensure compliance: To comply with legal obligations and protect against unauthorized use or fraud.

Sharing your information

We respect your privacy and do not sell your personal information. We work only with trusted third-party service providers and ensure that they adhere to strict data protection standards when handling your information. However, we may share your information with trusted third parties in the following cases:

• Service providers: Such as payment processors or IT service providers who assist us in managing bookings and maintaining the website.
• Legal compliance: If required by law, regulation, or court order.

Cookies and tracking technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These may include:

• Essential cookies: Necessary for the functioning of the website.
• Analytical cookies: To track usage patterns and improve our services.

You can manage your cookie preferences through your browser settings.

Data retention

We retain booking information for up to 3 years after your stay to manage any potential disputes or inquiries. Financial and billing records are retained for 4 years to comply with Spanish legal obligations, including tax regulations. After these periods, your information will be securely deleted unless further retention is required by law.

Your rights

You have the following rights regarding your personal information:

• Access and correction: Request access to or correction of the personal data we hold about you.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Objection: Object to the processing of your data for specific purposes.
• Data portability: Request a copy of your data in a portable format.

To exercise these rights, please contact us at [Your Contact Email].

Security measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

External links

Our website includes links to third-party websites, such as local tourism boards, activity providers, or nearby restaurant reviews, to enhance your travel planning experience. We are not responsible for the privacy practices of these websites. Please review their policies before sharing your information.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the “Last Updated” date.

Contact us

If you have any questions or concerns about this privacy policy, please contact us at:

Email: javeaholidayhome@outlook.com
Phone: +34 672 96 62 45
Address: This information is not publicly available for security reasons. Please contact us directly for location details.

Thank you for trusting us with your personal information and for choosing our holiday rental for your stay in Javea.